Shipping & Payment
Shipping Policy:
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We deliver the order within 6-8 weeks of receiving the order. Orders received on weekends or public holidays will be processed on the next working day.
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We use reliable and trusted courier partners to deliver your orders. We will provide you with the tracking details of your order once it is shipped.
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We are not responsible for any delay in delivery due to unforeseen circumstances such as weather, natural calamities, or any other unforeseen circumstance beyond our control.
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In case of any damage to the product during transit, please inform us immediately via email at info@kapdadori.com or call our customer care number within 24 hours of delivery.
Payment Policy:
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We accept payments through various modes such as credit/debit cards, net banking, UPI, and wallets.
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All payments made on Kapda Dori are secure and encrypted. We do not store your card or bank details.
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Once you place an order, we will send you an order confirmation email with the details of your order and the total amount to be paid.
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In case of any payment failure, please retry making the payment or contact your bank to resolve any issues.
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We offer a 100% refund if you cancel your order before it is shipped. Once the order is shipped, we do not accept cancellations. However, you can request for a return or exchange once you receive the product.